Return policy

We want you to love every purchase, but if you’re not completely satisfied, we offer store credit for eligible returns.

Start the return process by contacting our customer service team at fotoseleb@yeah.net or calling 701-218-1599.

Timeframe: Returns must be postmarked within 30 days of delivery.
Condition: Items must be unworn, unwashed, unstained, and free of perfume or makeup residue.
Tags: All original tags (including Fotoseleb hangtags) must remain attached.
Final Sale Items: Products marked "FINAL SALE" are ineligible for return or exchange.
Footwear: Returns must include the original shoebox in undamaged condition (no shipping labels attached).
Handbags: Items sold with dust bags or packaging must be returned with all original accessories.
Non-Returnable Items: Due to hygiene reasons, intimates, stockings, hair accessories, hats, earrings, personal care tools, cosmetics (including self-tanners), and swimwear without intact hygiene stickers cannot be returned.

Original shipping fees are non-refundable.
Returns that do not meet the above requirements may be rejected and returned to you at your expense.

For questions, contact our team—we’re here to help ensure a smooth return experience.