Privacy Policy

Fotoseleb ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information. We may update this policy, and any changes will be posted on our website, polivalentes.com.

What Information We Collect

  • Personal Details: Name, phone number, address, email, and age, provided when you enter competitions, sign up for newsletters, or create an account.
  • Transaction Information: When purchasing, we collect delivery addresses and payment details (e.g., credit card information, billing address).
  • Usage Data: We may gather information about your website interactions through surveys or direct requests to improve our services.

How We Use Your Data

  • Order Fulfillment: Processing purchases, arranging deliveries, and managing customer inquiries.
  • Service Improvement: Analyzing feedback and usage patterns to enhance our website and products.
  • Marketing Communications: Sending product updates, promotions, and offers via email or post. To opt out:
    • Use the "unsubscribe" link in any email.
    • Email us at fotoseleb@yeah.net with "Unsubscribe" in the subject.
    • Call our customer service at 701-218-1599.
    • Write to: Fotoseleb Customer Service, 4953 Sycamore Circle, United States.
  • Fraud Prevention: Verifying information to detect and prevent fraudulent activities.

Data Protection

We comply with applicable data protection laws to ensure your information is stored securely and processed lawfully.

Unsubscribing and Account Management

  • Email Communications: Click "unsubscribe" in emails or manage preferences via your account.
  • Account Deletion: Submit a request via our online form or contact customer service. We may verify your identity to protect against unauthorized requests.

Sharing Information with Third Parties

  • Service Providers: We work with partners for payment processing, shipping, and email distribution, providing only necessary information for them to perform services. These partners are prohibited from using your data for marketing.
  • Legal Requirements: We may disclose information to comply with court orders, government requests, or fraud prevention schemes (e.g., verifying addresses against security databases).

Third-Party Links and Social Media

  • External Links: Our site may link to third-party websites with independent privacy policies. We are not responsible for their practices.
  • Social Sharing: Sharing products on social media (e.g. Facebook) may involve third-party cookies, which are governed by their own policies.

Children’s Privacy

Fotoseleb does not target users under 14 and will not knowingly collect information from children. If we discover such data, we will delete it promptly.

Contact Us

For privacy questions, email fotoseleb@yeah.net or call 701-218-1599. We are dedicated to addressing your concerns and maintaining your privacy.